We offer an on-site Datapath video wall commissioning service. When the screens and controller have been installed our engineer will visit site to ensure that the controller is connected to the screens and input sources required and configured to the clients’ exact requirements.

This service can usually be delivered on the same day as the commissioning, however, it is also available should the client require in-depth training on the features and inputs of the controller at a later date. Please contact your Account Manager for costs and availability.

We recommend an annual support contract to any client using a controller in an environment where the video wall is important to day to day business. The annual support contract provides a next working day response along with an annual service visit. Location within the UK can affect the next day response time. Please consult your Account Manager regarding this prior to purchase.